novotruck processing vehicle transactions
novotruck attaches great importance to professional and transparent processing
At novotruck, we place great value on transparency and a smooth process. To ensure you're well prepared, you'll find all the important information regarding payment methods and the dispatch of documents prior to vehicle pickup or transport here.
Payment terms
We offer various payment options to meet your individual needs:
advance payment
Complete vehicles :
After completion you will receive the invoice.
After receipt of payment we will send you the registration certificate part II (vehicle registration document).
The collection or transfer can then take place.
Vehicle insulation, body's and/or cooling units:
After completion you will receive the invoice.
After receipt of payment we will send you the TÜV certificate for registration.
The collection or transfer can take place or be arranged afterwards.
leasing
The leasing company transfers the agreed amount to novotruck.
The registration certificate Part II (vehicle registration document) is sent directly to the responsible registration office.
After approval, we receive the documents back and the collection or transfer can take place or be arranged.
Financing or hire purchase
The customer pays the VAT directly to novotruck.
The financing bank transfers the net amount to novotruck.
The registration certificate Part II is sent to the registration office.
After approval, we receive the documents back and the collection or transfer can take place.
Vehicle collection
Collection is possible after prior appointment with your sales person or our vehicle delivery.
Please bring all necessary documents with you when picking up your vehicle - remember your license plate.
If you are the pickup but not our customer, we require identification from our customer.
Alternatively, we also offer a professional transfer service. You can find this service at novodrive.eu
contact
If you have any further questions or would like to arrange an appointment, please do not hesitate to contact us:
phone: +49 5424 2070490
e-mail: dialog(at)novotruck.eu
To the contact form: this way.
Via WhatsApp: novotruck business WhatsApp